BPM & Automation
Our Business Process Management (BPM) & Automation team is dedicated to helping clients achieve operational efficiency and optimise processes, leading to reduced costs and improved KPIs.
We offer comprehensive business process management services on-site and through our dedicated project teams. Embracing innovation, we streamline processes, introduce automation, and leverage cutting-edge technologies to deliver added value to our customers. With a focus on client satisfaction, our goal is to enhance operational productivity and drive business success. Trust our expertise in process optimisation and automation to transform your operations and unlock new levels of efficiency.
We empower customers to manage business processes through operational management, re-engineering, and outsourcing. Our “Hyperautomation” approach, utilising Low Code and RPA platforms, streamlines operations for enhanced efficiency. Trust our expertise in Business Process Management for optimised processes and tangible results. Drive sustainable growth with our cutting-edge technologies.
Business Process Outsourcing
Our dedicated service teams offer professional support for business process outsourcing. We cover essential areas such as administration, sales, and marketing, helping clients achieve streamlined operations and increased productivity.
Onsite Customer Management
We provide comprehensive support for provisioning activities, asset management, and asset inventory. Additionally, we offer cost and usage reporting, pre-bill validation, and assistance with cost allocation. Our expertise extends to supporting the rollout of terminal fleets and facilitating massive MNP (Mobile Number Portability) processes.
BPM & BPR
Our specialised support helps clients manage business processes across various areas and departments. We assist in re-engineering processes, ensuring optimal efficiency and productivity
Performance Monitoring & Reporting and Tools
We assist clients in creating and updating dashboards and generating structured reports for different company departments. Our goal is to provide comprehensive performance monitoring and reporting solutions to drive informed decision-making.
Low Code Automation
Leveraging low-code platforms, we develop workflow automation applications that cater to specific business needs. Our services include creating new apps for business automation, extending existing systems with new processes, and integrating and unifying existing applications. Trust us to deliver efficient and tailored automation solutions.
Process Mining & RPA
We help client companies identify, control, and automate processes using a quantitative approach through process mining and RPA (Robotic Process Automation). Our expertise ensures streamlined operations and improved efficiency.
Our dedicated BPM & Automation team is committed to improving operational efficiency and maximising value in every project by optimising operations and processes. Focusing on leveraging cutting-edge technology, we prioritise customer satisfaction as the cornerstone of our approach. Rely on our expertise to streamline your operations, drive efficiency, and deliver outstanding results that surpass your expectations. Prepare for increased productivity, enhanced performance, and a distinct competitive advantage in the market.
Embrace the transformative potential of efficient operations with our team of experienced professionals. Experience the difference firsthand and unlock new levels of success.
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Discover Softlab GBR’s extensive professional services portfolio that goes beyond BPM & Automation. Our specialised practices empower clients with cutting-edge technologies, including: